Returns & Exchanges

At Luminess Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Products

  Carefully place the items in their original packaging, ensuring that all safety seals and components are included to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.